When the Ten of Swords is read upside down, this card indicates that John is in a situation of personal conflict, perhaps with his family. John's emotional and mental strength can come under significant pressure. It can also be interpreted as a warning to act with caution towards his family members.
The Empress on the obverse suggests that John may be looking for more stability and security in his family relationships. There is a need for unconditional love, understanding and support from his family. The need for a sense of belonging is strong and could be the main reason why Gianni feels dissatisfied in his family relationships.
In summary, from the two cards we can deduce that Gianni is finding himself in a period of personal conflict with the members of his family. There is also a deep desire to receive unconditional love, understanding and support from loved ones. Therefore, the most likely answer to the question is "John wants more stability and security in his family relationships."